Frequently Asked Questions About Treatment

Seeking mental health care—for yourself or a loved one—is an important and often difficult step. We understand the questions that come with it. Below, you’ll find clear answers about our mental health programs, therapeutic approach, admissions process, and what to expect at Rockland Recovery Behavioral Health North in Bedford, Massachusetts.

What types of mental health treatment programs do you offer?

Rockland Recovery Behavioral Health North provides structured mental health treatment for individuals experiencing moderate to severe mental health symptoms. Our programs include Partial Hospitalization (PHP), Intensive Outpatient Programming (IOP), and outpatient services. Each level of care is designed to provide appropriate structure, clinical support, and continuity based on individual needs.

Is this program inpatient or residential?

Our programs are non-residential. Clients attend structured treatment during the day and return home in the evenings. This model allows individuals to receive intensive clinical care while maintaining connection to home, school, or work.

Who is this program not a good fit for?

Our Bedford location provides primary mental health treatment and is not designed for individuals who require medical detox or primary substance use treatment. If a higher level of medical or addiction-focused care is needed, our team can help guide appropriate next steps.

What does a typical day look like?

A typical treatment day includes a combination of group therapy, individual sessions, skills-based programming, and psychiatric support. Schedules vary by level of care and are designed to balance structure with therapeutic flexibility.

Do you offer both in-person and virtual treatment?

Treatment is primarily provided in person at our Bedford facility. In some cases, virtual services may be available depending on clinical appropriateness and program structure.

How do I know if I or a loved one needs a higher level of mental health care?

You may want to consider structured mental health treatment if symptoms are interfering with daily functioning, relationships, work, or school. Common indicators include persistent depression or anxiety, mood instability, difficulty managing emotions, trauma-related symptoms, or worsening mental health despite outpatient therapy. If symptoms feel overwhelming or unmanageable, a higher level of care may be appropriate.

What is the first step to starting treatment?

The first step is contacting our admissions team for a confidential assessment. During this conversation, a trained professional will discuss symptoms, treatment history, and current challenges, answer questions, and help determine whether our mental health program is the right fit.

Are treatment plans individualized?

Yes. Every client receives a personalized treatment plan. Upon admission, individuals complete a comprehensive clinical assessment that includes mental health history, current symptoms, and psychosocial needs. Treatment plans are tailored to support stabilization, symptom reduction, and long-term mental wellness.

How long do mental health treatment programs last?

Length of treatment varies based on clinical needs and progress. Some individuals may benefit from several weeks of structured care, while others may require longer engagement. Our clinical team regularly evaluates progress and adjusts the level of care as appropriate.

What conditions do you treat?

Our mental health programs support individuals experiencing conditions such as depression, anxiety disorders, bipolar disorder, trauma-related disorders, mood disorders, and other thought or emotional regulation challenges. Care is evidence-based, trauma-informed, and designed to support long-term stability.

What qualifications do your clinical staff have?

Our team includes licensed therapists, board-certified psychiatric providers, nursing staff, and mental health professionals experienced in treating complex mental health conditions. All care is delivered by credentialed clinicians committed to high standards of ethical and clinical practice.

What types of therapy are used?

Treatment may include a combination of individual therapy, group therapy, psychiatric care, and skills-based interventions. Evidence-based modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-informed approaches are commonly used, depending on individual needs.

Is medication management available?

Yes. Psychiatric evaluation and medication management are available when clinically appropriate. Medications are prescribed and monitored by qualified medical professionals as part of a comprehensive mental health treatment plan.

Can family members be involved in treatment?

When appropriate and clinically beneficial, family involvement may be encouraged. Family sessions and education can help improve communication, understanding, and long-term support outside of treatment.

How do you support long-term mental health stability?

Our programs focus on skill-building, emotional regulation, coping strategies, and relapse prevention for mental health symptoms. Clients work with clinicians to develop sustainable plans for ongoing care, including outpatient therapy, psychiatric follow-up, and community-based support.

What insurance plans do you accept?

We work with many major insurance providers. Our admissions team can help verify benefits, explain coverage, and discuss any potential out-of-pocket costs. We are in-network with several plans, including Aetna, Cigna, Tricare, and Optum.

How do you protect privacy and confidentiality?

We take privacy seriously and comply with all HIPAA regulations and applicable state and federal laws. All personal health information is handled confidentially and shared only with proper consent or when legally required.